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Innformation for patients

There are a number of services available for patients while in hospital. They include:

Mobile services

Regular trolley services, with a selection of newspapers, magazines and confectionery is available on most wards.

Hospedia

In most wards there is a bedside television, radio and telephone system called 'Hospedia'. To use this service you will need to buy cards to operate this system and there are vending machines outside most wards. This system gives you access to many television and radio stations and a dedicated telephone number. Your friends and relatives will be able to call you directly on this system (charges apply).

A private company provides this service to the trust and they set the charges, including the cost of incoming and outgoing calls. If you decide not use the Hospedia system, payphones are available throughout the hospital and televisions can be found in the many ward day rooms. 

Hospital Radio

The hospital radio services provide a variety of programmes, available free of charge. There are also daily request shows. Also available are a number of national radio stations.

Chaplaincy, religion and spiritual care

This is delivered by the Chaplaincy Team which forms an integral part of the trust's commitment to the all-round care of patients and their families.

Support from the team is available to everyone around the clock whether or not they embrace a religious faith.

Chaplains work alongside clinical and nursing staff and make regular ward visits. They are happy to listen in total confidence to any concerns that patients and loved-ones may have. 

Contacts have been developed with most local faith communities and the Chaplaincy works in partnership with them. The Team can enable the ministry of any faith to be available at the bedside. In addition, the Trust is happy to allow visits by local faith leaders to patients who are members of their congregation.

Regular Christian services are held in the Chapels. To contact the Chaplaincy please speak to a member of the nursing staff.

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